Refund Requests

We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone all of the time. We are more than happy to provide a complete refund within 30 days of your original purchase.

Before asking for a refund, please allow us to try and resolve any difficulties you are experiencing by  opening a support ticket.

A few small points:

  1. We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
  2. Refunds may only be issued within 30 days of the purchase date. After 30 days no refunds can be processed.
  3. We reserve the right to deny refund requests if we deem it necessary.
  4. We cannot cover any differences in exchange rates between the time you purchased and the time you are refunded.

If you require a refund and your request fulfills the requirements above, you may  submit a Refund Request.