Too many redirects on a download

Occasionally a customer will try to update a plugin they purchased from you and get an error that says "Too many redirects on a download". This is an issue with the Software Licensing extension, and happens If the store owner adds a file to be downloaded, removes it, and adds another without updating the Download between those steps. 

This error can also happen during the file download part of update installations.

Here are the steps to fix it.

  1. Delete all files from the "Download Files" section
  2. Click the Update button in the Publish box
  3. Attach a new download file without renaming the title
  4. Click the Update button in the Publish box
  5. Rename file title
  6. Click the Update button in the Publish box

NOTE: Updating the Download after each step is important, do not skip those steps.