EDD Message - Messaging Customers
With EDD Message, it is simple to send emails directly to customers from your WordPress dashboard. Simply follow these steps:
1. Login to your site and go to Downloads → Customers.
2. Click on a customer's name.
3. On the right side of the page, look for the little envelope icon and click on it:
4. Fill out any fields that apply.
5. Hit Send Message.
- Only the "To", "Subject" and "Message" fields are required. The rest use store default values or simply nothing at all.
- The "To" field will be auto-populated with options which are all the email addresses associated with the customer.
- The message format and template will use the same settings as defined in Downloads → Settings → Emails.