EDD Message - Messaging Customers

With EDD Message, it is simple to send emails directly to customers from your WordPress dashboard. Simply follow these steps:

1. Login to your site and go to Downloads → Customers.

2. Click on a customer's name.

3. On the right side of the page, look for the little envelope icon and click on it:

4. Fill out any fields that apply.

5. Hit Send Message.


  • Only the "To", "Subject" and "Message" fields are required. The rest use store default values or simply nothing at all.
  • The "To" field will be auto-populated with options which are all the email addresses associated with the customer.
  • The message format and template will use the same settings as defined in Downloads → Settings → Emails.